Privacy Policy
This Privacy Policy explains how Hiranandani Fortune City Panvel collects, uses, and protects the personal information you share with us when you visit our website or interact with our services. We are committed to safeguarding your privacy and ensuring transparency in how we handle your data.
By using this website, you consent to the practices described in this policy. Please read this page carefully to understand our approach to your personal information.
Information We Collect
We collect information that you voluntarily provide to us, as well as some technical information that is automatically collected when you browse our website.
Personal Information You Provide
- Contact Details: Name, email address, phone number, and postal address when you fill out enquiry forms or request a brochure.
- Preferences: Information about your preferred apartment configuration, budget range, or preferred call-back time.
- Communication: Any messages or queries you send us through our website, email, or other channels.
- Site Visit Requests: Details you share when scheduling a visit to the project site.
Information Automatically Collected
- Device Information: Browser type, operating system, and device type.
- Usage Data: Pages visited, time spent on the site, and links clicked.
- IP Address: Your internet protocol address, which helps us understand geographic location at a broad level.
- Cookies: Small data files stored on your device to enhance your browsing experience.
How We Use Your Information
The information we collect is used for the following purposes:
- Responding to Enquiries: To answer your questions about the project, pricing, availability, and specifications.
- Sharing Updates: To send you project updates, offers, and information about new launches or phases.
- Scheduling Site Visits: To coordinate and confirm your visit to the project site.
- Improving Our Services: To analyse website usage and improve our content, layout, and user experience.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Sharing of Information
We may share your personal information in the following circumstances:
| Recipient | Purpose |
|---|---|
| Authorised Marketing Partners | To respond to your enquiries and share project details. |
| RERA-Registered Brokers | To facilitate site visits, booking, and documentation. |
| Service Providers | For website hosting, analytics, email delivery, and CRM management. |
| Legal Authorities | When required by law or to protect our rights and safety. |
We do not sell your personal information to unrelated third parties for their own marketing purposes.
Data Security
We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include:
- Secure Servers: Data is stored on servers with industry-standard security protocols.
- Access Controls: Only authorised personnel have access to personal information.
- Encryption: Where appropriate, we use encryption to protect data transmission.
- Regular Monitoring: We monitor our systems for potential vulnerabilities and attacks.
However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience.
- What Are Cookies: Cookies are small text files stored on your device when you visit a website.
- How We Use Them: We use cookies to remember your preferences, analyse site traffic, and improve our services.
- Your Control: You can control or disable cookies through your browser settings. However, disabling cookies may affect some features of the website.
Your Rights
You have certain rights regarding your personal information. These include:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can ask us to correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to legal requirements.
- Opt-Out: You can opt out of receiving marketing communication at any time.
- Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.
To exercise any of these rights, please contact us using the details provided on our website.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable laws and regulations. Once the information is no longer needed, we take steps to delete or anonymise it.
Third-Party Links
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can take appropriate action.
Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us using the details provided on our website. We will respond to your query in a timely manner.